Presbyterian Centennial Care Transportation, Lodging, and Meals FAQ
This document provides detailed information about the transportation, lodging, and meals benefits available to Presbyterian Centennial Care members. It covers how to use these benefits, answers frequently asked questions, and provides contact information for further assistance.
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How do I fill this out?
To fill out the Presbyterian Centennial Care form, you'll need to gather necessary information such as your member ID, appointment details, and any special needs. Follow the detailed instructions provided in the FAQ to ensure you provide all required information. If you have any questions, call the Presbyterian Customer Service Center for assistance.
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Gather necessary information such as member ID and appointment details.
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Click on the fields and type in the required information.
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Ensure all mandatory fields are completed.
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Who needs the Presbyterian Centennial Care Transportation, Lodging, and Meals FAQ?
1
Centennial Care members who require non-emergency medical transportation.
2
Individuals needing lodging arrangements for medical appointments.
3
Members seeking meals coverage during medical travel.
4
Care coordinators assisting patients with transportation and lodging needs.
5
Healthcare providers scheduling transportation for their patients.
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Open the PDF editor on PrintFriendly.
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Upload the Presbyterian Centennial Care FAQ document.
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Click on the fields to make necessary changes.
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Review the entire document for accuracy.
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Save and download the updated version.
What are the instructions for submitting this form?
To submit the form, gather the necessary information such as your member ID, appointment details, and special needs. Complete the form using PrintFriendly’s PDF editor, ensuring all mandatory fields are filled out. Save the completed form and submit it via email to centennialcare@phs.org, fax it to (505) 923-6310, or mail it to Presbyterian Customer Service Center, P.O. Box 27489, Albuquerque, NM 87125-7489. Ensure you provide accurate information to avoid delays in accessing your benefits.
What are the important dates for this form in 2024 and 2025?
There are no specific important dates mentioned for 2024 and 2025 in the provided document.
What is the purpose of this form?
The purpose of the Presbyterian Centennial Care FAQ is to provide members with comprehensive information about their transportation, lodging, and meals benefits. The document outlines the procedures for scheduling rides, arranging lodging, and coordinating meals, ensuring that members have access to necessary medical services. It also includes frequently asked questions to address common concerns and provide clarity on how to utilize these benefits. By providing clear and detailed information, the FAQ aims to enhance the overall healthcare experience for Presbyterian Centennial Care members.
Tell me about this form and its components and fields line-by-line.
- 1. Full Name: Enter the full name of the Presbyterian Centennial Care member.
- 2. Date of Birth: Provide the date of birth of the member.
- 3. Member Identification Number: Enter the member's ID number from the Presbyterian insurance card.
- 4. Appointment Details: Include the date, time, and type of appointment.
- 5. Provider Information: Provide the name, address, and phone number of the healthcare provider.
- 6. Special Needs: List any special needs such as medical equipment, oxygen, wheelchair, walker, etc.
- 7. Reason for Appointment: Specify the general reason for the appointment (e.g., primary care, dental, vision, behavioral health).
What happens if I fail to submit this form?
Failing to submit the form may result in an inability to access transportation, lodging, and meals benefits. This can lead to missed medical appointments and lack of support during travel.
- Missed Medical Appointments: Without proper transportation, members may miss important medical appointments.
- Lack of Lodging: Inability to arrange lodging may result in difficulty accessing necessary medical care, especially for out-of-town appointments.
- Meal Support: Members may not receive meal support during medical travel, leading to additional expenses.
How do I know when to use this form?
- 1. Scheduling Transportation: Use this form to arrange transportation for medical appointments.
- 2. Arranging Lodging: Use this form to request lodging support for out-of-town medical appointments.
- 3. Coordinating Meals: Use this form to coordinate meal support during medical travel.
Frequently Asked Questions
How do I schedule a ride with Presbyterian Centennial Care?
You can schedule a ride by calling Secure Transportation at (505) 923-6300 or 1-855-774-7737. Alternatively, use the Itineris Passenger mobile app.
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What information do I need to schedule transportation?
You will need your full name, date of birth, member ID number, appointment details, and any special needs information.
What if I need to change my appointment time?
You can make changes to your trip without cancelling it by providing 24 hours' notice. Call Secure Transportation to update your appointment details.
How do I download the updated Presbyterian Centennial Care FAQ?
After editing the document on PrintFriendly, click the download button to save the updated version to your device.
What if I need emergency transportation?
If you are experiencing a medical or mental health emergency, call 911 immediately for assistance.
Can I coordinate transportation outside of New Mexico?
Secure Transportation can assist with travel within 100 miles of the New Mexico border. For care beyond this range, contact the Presbyterian Customer Service Center.
How do I verify my appointment time?
Secure Transportation will call your healthcare provider to confirm the appointment time before approving the transport.
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