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How do I fill this out?
To fill out this document, carefully read all sections regarding warranty coverage and exclusions. Ensure you have all necessary information and documentation ready before starting. Follow the instructions for submitting a warranty claim or inquiry to ensure a smooth process.
How to fill out the MI Windows and Doors Warranty Policy and Instructions?
1
Read the warranty terms attentively.
2
Gather required documentation such as purchase details.
3
Complete the relevant sections of the form.
4
Submit the filled form to the designated MI contact.
5
Keep a copy of the submission for your records.
Who needs the MI Windows and Doors Warranty Policy and Instructions?
1
Homeowners needing to claim warranty on their windows.
2
Contractors requiring warranty information for clients.
3
Real estate agents facilitating home sales.
4
Property managers maintaining rental units.
5
Home improvement professionals offering installation services.
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What are the instructions for submitting this form?
To submit your warranty claim, complete the form with accurate information and send it to dm@miwindows.com. Alternatively, you can fax your submission to (717) 365-2200 or submit it through our online customer service center at https://miwindows.com/support/customer-service-center. Ensure you keep a copy of your submission for your reference and follow up if you do not receive a confirmation within 30 days.
What are the important dates for this form in 2024 and 2025?
Important dates for this warranty include its effective date, January 1, 2022, and specific periods for claiming issues, which may vary by product type and application.
What is the purpose of this form?
The purpose of this warranty document is to provide clear guidelines on the coverage of MI Windows and Doors products. It serves to inform the product owners about their rights and the processes involved in filing a warranty claim. Additionally, it outlines the responsibilities of both MI and the owners in maintaining the integrity of the warranty.
Tell me about this form and its components and fields line-by-line.
- 1. Owner Information: Details about the owner submitting the warranty claim.
- 2. Product Details: Information regarding the MI product, its purchase date, and model number.
- 3. Claim Description: A comprehensive account of the issue experienced with the product.
- 4. Supporting Documents: Attachments that may include receipts, photos, and other relevant proof.
What happens if I fail to submit this form?
Failure to submit this form may result in denial of your warranty claim due to lack of notice. It is crucial to maintain communication and provide all requested information to ensure a valid claim process.
- Lack of Documentation: Without proper documents, MI may not validate your claim.
- Missed Deadlines: Submitting late may result in losing warranty coverage.
- Incomplete Information: Unclear or missing details can hinder resolution efforts.
How do I know when to use this form?
- 1. Claiming Warranty Repairs: File this form to request repairs for covered products.
- 2. Transferring Ownership: Use this when selling a property to transfer warranty to a new owner.
- 3. Reporting Product Issues: Submit for documenting issues that may require attention.
Frequently Asked Questions
What information do I need to provide?
You will need to include details such as your contact information, order number, and a description of the issue.
How can I submit a warranty claim?
Submit claims through our online form or by calling our customer service number.
What is the warranty period for residential products?
Residential products come with a lifetime warranty on the mainframe and a 20-year warranty on IGUs and components.
Are there any costs associated with the claim process?
Labor and shipping costs are covered for two years; after that, fees may apply.
Can I transfer my warranty?
Yes, the warranty is transferable to subsequent owners.
What types of damages are not covered?
Normal wear and tear, glass breakage, and installation errors are examples of exclusions.
How long does it take to process a claim?
We aim to investigate and respond to claims in a timely manner.
What should I do if my claim is denied?
You can appeal the decision by providing additional documentation and a detailed explanation.
Is there a warranty for commercial applications?
Yes, commercial products have a 10-year warranty.
Where can I find maintenance instructions?
Visit our website for detailed maintenance instructions for MI products.
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