Edit, Download, and Sign the MetroCard Order Form Instructions for Users
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How do I fill this out?
Filling out the MetroCard order form is straightforward. Start by gathering the necessary information including company details and employee names. Carefully follow the on-screen instructions to complete and submit your order.

How to fill out the MetroCard Order Form Instructions for Users?
1
Gather the required shipping and order information.
2
Choose the type and quantity of MetroCards you need.
3
Calculate the total cost including any applicable fees.
4
Make a payment via check as credit card orders are not accepted.
5
Submit the completed form along with your payment to the specified address.
Who needs the MetroCard Order Form Instructions for Users?
1
Businesses offering employee benefits through transportation.
2
Human Resource departments facilitating employee transport subsidies.
3
Employees requiring MetroCards for their daily commute.
4
Companies involved in financial strategy planning for worker benefits.
5
Organizations aiming to enhance employee satisfaction through perks.
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What are the instructions for submitting this form?
To submit this form, please make checks payable to TotalBen LLC. Mail the completed order form and payment to TotalBen LLC, P.O. Box 100496, Brooklyn, NY 11210. For expedited service, you may also fax your order to 718-535-7071 or email your completed form to metrocard@totalben.com.
What are the important dates for this form in 2024 and 2025?
In 2024, employees can deduct up to $300 pre-tax per month for MetroCards. Ensure your orders align with monthly deductions to maximize employee benefits. Review changes in tax benefits annually for updated guidelines.

What is the purpose of this form?
The primary purpose of this form is to facilitate the ordering of MetroCards for businesses providing transportation benefits to employees. It simplifies the process by allowing companies to manage multiple MetroCard orders in one document. This enhances employee satisfaction and encourages the use of public transportation.

Tell me about this form and its components and fields line-by-line.

- 1. Company Name: Enter the name of your company or organization.
- 2. Shipping Information: Provide the address where the MetroCards will be shipped.
- 3. Order Date: Select the date you are placing the order.
- 4. Contact Information: Fill in your phone number and email address for communication.
- 5. MetroCard Type: Specify whether you want Pay-Per-Ride or Unlimited Ride MetroCards.
- 6. Quantity: Indicate the number of MetroCards required.
What happens if I fail to submit this form?
Failing to submit this form may result in delays in receiving your MetroCards. Incomplete submissions can lead to processing errors or the need for resubmission.
- Order Delays: Incomplete or incorrect forms can delay the processing of your MetroCard order.
- Payment Issues: Failure to include payment may result in non-processing of your order.
- Address Errors: Incorrect shipping information could lead to lost or misdelivered cards.
How do I know when to use this form?

- 1. Employee Benefit Programs: To facilitate public transportation benefits for employees.
- 2. Salary Deductions: When employees want to deduct pre-tax amounts for commuting expenses.
- 3. Bulk Orders: To manage and streamline multiple employee transportation requests.
Frequently Asked Questions
What types of MetroCards can I order?
You can order various types of MetroCards including Pay-Per-Ride and Unlimited Ride MetroCards.
Can I submit my order via email?
Yes, for expedited service, you can fax or email your order after filling out the form.
How long does it take to receive my MetroCards?
Typically, you can expect your MetroCards within 2 to 5 business days after payment clears.
What payment methods are accepted?
Payment should be made via check, as credit card orders are not accepted.
How can I contact TotalBen for assistance?
You can reach TotalBen at 718-535-7070 or via email at metrocard@totalben.com.
What is the processing fee for the order?
There is a 2.5% processing fee applied to the subtotal of your order.
Is there a limit to how many MetroCards I can order?
There is no strict limit, but the number should align with your employees' needs.
Can I request Shipment Value Protection?
Yes, you can opt for Shipment Value Protection during the order process.
What happens if my order is delayed?
Please reach out to TotalBen for inquiries about potential delays.
What is the purpose of the form?
It is used to order MetroCards for employee benefits, enhancing convenience for worker transportation.
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