Fillauer Motion Control Repair Order Form
The Fillauer Motion Control Repair Order Form is designed for customers needing to return devices for repair. This form ensures all necessary information is captured to process your repair efficiently. Including this form with your return package can expedite the repair process.
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How do I fill this out?
To fill out the form, first provide your contact information and shipping address. Next, detail the device that requires repair and any incidents that may have led to the malfunction. Ensure all required fields are completed before submitting the form.

How to fill out the Fillauer Motion Control Repair Order Form?
1
Complete your contact information and facility details.
2
Select the device type and indicate the side.
3
Enter the serial number of the device.
4
Describe the issues and incidents in detail.
5
Submit the form along with the returned device.
Who needs the Fillauer Motion Control Repair Order Form?
1
Prosthetists who need to return devices for client care.
2
Facility administrators looking to streamline repair processes.
3
Patients requiring repairs on their prosthetic devices.
4
Technicians managing device malfunctions.
5
Quality control specialists ensuring compliance with repair standards.
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What are the instructions for submitting this form?
To submit the Repair Order Form, you can send it via email to MotionRepairs@fillauer.com or fax it to 801-978-0848. Alternatively, include the form within the package containing your device. Make sure to ship the package to the address: Motion Control, Inc., 115 N Wright Brothers Drive, Salt Lake City, UT 84116. For any queries, reach out to the provided contact numbers.
What are the important dates for this form in 2024 and 2025?
The Repair Order Form should be utilized throughout the year. Ensure to check for any updates or changes in submission protocols in 2024 and 2025.

What is the purpose of this form?
The primary purpose of the Fillauer Motion Control Repair Order Form is to facilitate the process for returning prosthetic devices for repair. It acts as a communication bridge between the facility submitting the device and the Motion Control repairs department. With thorough details included, it helps ensure repairs are conducted efficiently without unnecessary delays.

Tell me about this form and its components and fields line-by-line.

- 1. Facility Name: The name of the facility submitting the repair request.
- 2. Prosthetist Name: Name of the prosthetist requesting the repair.
- 3. Shipping Address: Address where the repaired device should be sent.
- 4. Device Please Select: The type of device being returned.
- 5. Side Please Select: Indicates the side of the body for prosthetic fittings.
- 6. Serial No.: Unique serial number of the device.
- 7. Description of Issues: Details on what the device is not doing correctly.
- 8. Incident Description: Details about any incidents that may have caused the issues.
- 9. Contact Details: Information about whom to contact regarding the repair.
- 10. Loaner Devices Inquiry: Information on the availability of loaner devices.
What happens if I fail to submit this form?
Failing to submit this form can lead to delays in processing your repair. Without the necessary information, the repair team may be unable to diagnose the issue accurately. This could result in further complications and longer wait times for device return.
- Incomplete Information: Missing details can result in an inability to process the repair.
- Delays in Repair: Without the form, repairs may take longer than expected.
- Miscommunication: Lack of clear information could lead to misunderstandings about the repair needs.
How do I know when to use this form?

- 1. Returning a Malfunctioning Device: Use the form to document issues with a device that is not functioning properly.
- 2. Warranty Repairs: Essential for tracking repairs covered under warranty.
- 3. Servicing Updates: Helps in maintaining records for routine service and checks.
Frequently Asked Questions
What is the purpose of the Repair Order Form?
The form helps facilitate the return and repair process for devices.
Who can fill out this form?
Prosthetists, patients, and facility administrators can fill out this form.
How do I download the form?
You can download the form after making edits or modifications on PrintFriendly.
What information do I need to provide?
You will need to provide contact information, device details, and a description of the issues.
Can I edit the form after downloading?
Yes, you can edit the form using our PDF editor before downloading.
Is it necessary to include the form with my device?
Yes, including the form helps to expedite the repair process.
What if my device is under warranty?
Please indicate this on the form to ensure proper handling.
How do I submit the completed form?
You can submit the form via email, fax, or by including it in your shipment package.
Can I get a loaner device?
Yes, you can inquire about loaner devices via email.
Where can I find the Fillauer contact information?
Contact information is provided at the bottom of the form for inquiries.
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