Edit, Download, and Sign the CARE FERA Program Application for Residential Customers

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How do I fill this out?

To fill out the CARE/FERA Program Application, start by completing Section 1 with your account details. Next, choose to fill out either Section 2A or 2B based on your eligibility. Finally, sign the application and submit it to PG&E.

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How to fill out the CARE FERA Program Application for Residential Customers?

  1. 1

    Fill out Section 1 with your PG&E account details.

  2. 2

    Complete either Section 2A for public assistance or Section 2B for household income.

  3. 3

    Sign and date the application form.

  4. 4

    Choose your submission method: online, mail, email, or fax.

  5. 5

    Send the completed application to PG&E.

Who needs the CARE FERA Program Application for Residential Customers?

  1. 1

    Low-income households seeking energy discounts.

  2. 2

    Families receiving public assistance programs.

  3. 3

    Individuals with a fixed income needing support.

  4. 4

    Households living in areas with high energy costs.

  5. 5

    Residents wanting to better manage their energy bills.

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    Select the fields you want to edit and make necessary changes.

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    Review the document for any errors or omissions.

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What are the instructions for submitting this form?

To submit your completed CARE/FERA Program Application: Online: Visit pge.com/care to apply quickly. Phone: Call 1-866-743-2273 for assistance. Email: Send a completed image of the application to CAREandFERA@pge.com. Mail: Address your application to CARE/FERA Program, 300 Lakeside Drive, Oakland, CA 94612. Fax: Use 1-877-302-7563 to send your application. Ensure clarity and completeness for smooth processing.

What are the important dates for this form in 2024 and 2025?

The CARE and FERA programs have income guidelines that are valid until May 31, 2025. It is advisable to apply within the specified time to benefit from these discounts.

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What is the purpose of this form?

The purpose of this form is to help low-income households access financial support through the CARE and FERA programs. These programs are designed to alleviate the financial burden of energy costs for eligible customers. By completing this application, you enable PG&E to assess your eligibility and provide necessary discounts on your energy bills.

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Tell me about this form and its components and fields line-by-line.

The form consists of multiple sections that capture essential information about the applicant and their household income status. It is divided into sections for personal information, income verification, and necessary declarations for accuracy.
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  • 1. Section 1: Contains applicant's personal details, including account number and contact information.
  • 2. Section 2A: Captures details of public assistance programs in which the household participates.
  • 3. Section 2B: Requires total gross annual household income for eligibility verification.
  • 4. Declaration: A statement where the applicant certifies the truthfulness of the provided information.

What happens if I fail to submit this form?

Failing to submit this form may result in missing out on financial discounts that could reduce your energy bills. Without submission, PG&E cannot assess your eligibility for the CARE or FERA programs.

  • Potential Financial Loss: You may continue to pay your full energy bill without receiving any discounts available for eligible households.
  • No Access to Benefits: Without completing the application, essential energy assistance programs remain inaccessible.
  • Increased Energy Burden: Continuation of high energy costs could strain your household budget.

How do I know when to use this form?

Use this form when you are a resident of California and believe your household may qualify for energy assistance through the CARE or FERA programs. If you are experiencing financial difficulties or are receiving public assistance, this application is designed for you.
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  • 1. Low-income Households: Households with low-income seeking energy discounts.
  • 2. Public Assistance Recipients: Individuals receiving government benefits looking for financial relief.
  • 3. Fixed Income Individuals: Seniors or individuals on pensions needing help with energy bills.
  • 4. Families in Crisis: Households experiencing sudden financial setbacks.
  • 5. Anyone Seeking to Lower Energy Costs: Residents looking for ways to reduce their monthly utility expenses.

Frequently Asked Questions

What is the CARE/FERA program?

The CARE/FERA programs provide discounts to eligible low-income households to help manage their utility bills.

How can I apply for these programs?

You can apply by filling out the CARE/FERA Program Application and submitting it via online, mail, email, or fax.

What information do I need to provide?

You need to provide your account information, total gross annual household income, and specific details about public assistance programs.

How long does it take to process my application?

Processing times may vary, but you should see the CARE or FERA discount reflected on your next PG&E bill if you qualify.

What if I don't qualify for CARE?

If you do not qualify for CARE, you may still be eligible for the FERA program, which provides discounts for higher income levels.

Can I edit my application after submission?

Once submitted, you cannot edit your application; however, you can contact PG&E for assistance or to make updates.

Is there a deadline for applying?

It's best to apply as soon as possible; the program guidelines are valid until May 31, 2025.

What do I do if my income changes?

Notify PG&E immediately if your household income changes to ensure your eligibility status remains accurate.

Can I apply online?

Yes, you can apply online for the CARE/FERA programs through the PG&E website.

What if I have questions while filling out the form?

You can reach out to PG&E customer service for assistance with filling out your application.